CASE STUDY: INBO LEADERSHIP WORKSHOPS

Building Better Managers

We really enjoyed working with INBO in designing our year-long manager development program.
— Valerie Gobeil, People Director

The Client

Workleap is an employee experience platform designed for hybrid teams. It focuses on streamlining communication between employees and management, fostering a continuous feedback loop that encourages open dialogue and collaboration.

The Challenge

Pivoting in-person leadership training to a virtual, bilingual format

The original in-person program needed a rapid pivot to virtual delivery in response to COVID-19. We adapted the curriculum to ensure flexibility and engagement across remote teams while maintaining the program’s strategic alignment with GSoft’s 2020 organizational goals.

Key Challenges:

  • Pivoting to Virtual: Redesigning a full-year in-person program for a seamless virtual experience without compromising interactivity or depth.

  • Balancing Workload and Learning: Integrating the program with day-to-day responsibilities to reduce fatigue and maintain engagement.

  • Bilingual Delivery: Delivering all content, facilitation, and materials in both French and English to serve a linguistically diverse team.

  • Maintaining Cohesion and Connection: Designing peer and mentorship frameworks that could thrive in a fully remote format.

The Inbo Approach

Blended bilingual learning that combines workshops, coaching, and peer mentorship

We designed a structured, immersive experience focused on building leadership capacity through action, reflection, and connection.

  • Delivered a year-long, bilingual learning journey through interactive virtual workshops, curated assignments, and coaching touchpoints.

  • Integrated peer learning and mentorship using frameworks like GROW Model, Theory U, and Co-Active Coaching to deepen reflection and accountability.

  • Balanced content across core leadership domains—intrapersonal, interpersonal, and business/organizational—to create a well-rounded skillset.

  • Embedded real-world practice into workflows to encourage practical application and behavior change across leadership levels.

The Results

Leaders emerged with clearer goals, stronger communication, and strategic focus

Universal Leadership Toolkit:

Participants gained practical, transferable skills in budgeting, decision-making, strategic goal setting, team alignment, and performance management.

Cross-Functional Alignment:

The program created a shared understanding of leadership expectations across teams, strengthening collaboration and cohesion.

Behavioral Change & Integration:

Participants demonstrated increased confidence and clarity in role responsibilities, communication, and strategic prioritization.

Sustained Engagement:

The program maintained high engagement levels over 12 months through bilingual facilitation, relevant content, and structured reflection points.

Why It Worked

INBO combined flexibility with depth, meeting Workleap’s shifting needs in real time while staying anchored to the company’s long-term leadership goals. By integrating reflection, real-world application, and relational learning across the year, we created a leadership experience that felt both personal and scalable—building internal capacity through tools that worked in practice, not just theory.

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